Privacy Policy

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We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

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This website privacy policy is divided into the following sections:

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• Who we are

• Our website

• Our collection and use of your personal information

• Our legal basis for processing your personal information

• How your data will be used

• Who we share your personal information with

• Whether information has to be provided by you, and if so why

• Cookies

• Your rights

• Keeping your personal information secure

• Data retention

• How to complain

• Changes to this website privacy policy

• How to contact us

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Who we are

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For the purpose of applicable data protection laws, the data controller is Origin3 Ltd, registered company number 6370231. Origin3 is a focused, highly skilled planning and urban design consultancy based in Redland, Bristol. For more information you can visit our website at www.origin3.co.uk.

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We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

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Our website

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This privacy policy relates to how we use and collect personal data from you through your use of this website.

Throughout the website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.

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Our collection and use of your personal information

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 We collect personal information about you when you participate in the online public consultation process via this website.

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The personal information we collect about you depends on the how you interact with our website. This information may include, if provided:

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• Your name, address and contact details

• Details of any feedback you give us by phone, email, post or via social media;

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We use this personal information to:

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• In the case of a survey or public consultation, for the compilation and production of a Planning Application.

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If you are under 16 years old, please ensure you have your mum, dad or other guardian’s approval to use this site. When you use our site we may end up with some information about you. This notice lets you know what information we receive, and what we do with it. 

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Our legal basis for processing your personal information

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When we use your personal information, we are required to have a legal basis for doing so. There are various legal bases on which we may rely, depending on what personal information we process and why.

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The legal bases we may rely on include:

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• Consent: where you have given us clear consent for us to process your personal information for a specific purpose

• Contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract

• Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

• Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests)

 

How your data will be used

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

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Who we share your personal information with

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We may share your information with trusted third parties involved in the planning application process, but we will not share your personal information with any untrusted third parties.

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We will share personal information with law enforcement or other authorities if required by applicable law.

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Whether information has to be provided by you, and if so why

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We do not require you to provide personal details if you choose to submit your comments, however these will assist us in assessing where users have visited from and will enable us to identify comments from immediate neighbours and those who may wish to be contacted again in the future.  

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Cookies

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A cookie is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. We use cookies to distinguish you from other users and help us to provide you with a good experience when you browse our site.

You can learn more about cookies here.

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Your rights

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Under the General Data Protection Regulation you have a number of rights with respect to the personal information that we hold about you. In summary, those include rights to:

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• be informed by making this privacy policy available to you with the emphasis on transparency over how we process your data

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

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For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

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If you would like to exercise any of those rights, please:

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• Contact us at consultation@origin3.co.uk

• Let us have enough information to identify you, we may need to ask you to confirm your identity (if required, with a copy of your driving licence or passport and a recent utility or credit card bill) – this is an important security measure so that we don’t disclose personal data to any person who doesn’t have the right to receive it.

• Let us know the information to which your request relates.

 

Keeping your personal information secure

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We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

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Data retention

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Unless a longer retention period is required or permitted by law, we will only hold your data for the period necessary to fulfil the purposes outlined in this privacy policy.

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The data collected will be kept for the period of the production and determination of a Planning Application and to contact those who may have requested to be updated as such in the future. Once a planning application has been determined, any information held on file will be destroyed within 6 months of determination.

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How to complain

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We hope that we can resolve any query or concern you raise about our use of your information.

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The General Data Protection Regulation also gives you the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You can contact the supervisory authority in the United Kingdom, the Information Commissioner’s Office: https://ico.org.uk/concerns. You also have a right to claim damages if processing of your personal information violates applicable data protection law.

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Changes to this website privacy policy

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This website privacy policy was published on the 5th October 2023 and last updated on the 5th October 2023. We may change this website privacy policy from time to time and, where appropriate, when we do we will notify you of any such changes via email.

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How to contact us

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If you have any questions about this privacy notice or the information we hold about you, please contact us at consultation@origin3.co.uk or via the web contact form.

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Last updated: 5th October 2023

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